Mobile portal
A whole range of services at your disposal.
The City Council offers you a series of free alert services on your mobile.
Tax office appointment reminder
If you register for this service you will receive a reminder for your appointment with the Tax Office The reminder will be sent two days before the appointment and will tell you the date and time.
You will be able to cancel an appointment arranged with the Tax Office if you send a text message to 217010 with the word ANULCITA, a space and then the code specified in the reminder.
How can you sign up?
You must connect to the Citizens' Folder or the Business Folder and choose the tab “Notice Subscription”.
Appeals against fines
If your register for this service you will receive a text message on your mobile notifying you of the decision regarding an appeal against a fine. The message will tell you the number of the case and if your appeal has been accepted or rejected.
How can you sign up?
You must connect to the Citizens' Folder or the Business Folder and choose the tab “Notice Subscription”.
Tax refunds
If your register for this service, you will get a text message on your mobile notifying you when the Tax Office gave the order to your bank to refund a fine or tax that you should not have paid.
How can you sign up?
You must connect to the Citizens' Folder or the Business Folder and choose the tab “Notice Subscription”.
Checking the progress of official procedures carried out online
This service sends you a text message informing you of the progress of official procedures carried out through the Administrative Procedures webpage for those procedures that have this option enabled.
How can you sign up for it?
As you carry out a procedure online, you will be asked on the form if you want to receive text alerts on the progress of the procedure.
Checking the progress of incident reports and complaints
This service sends you text messages informing you of decisions made on any incidents you have reported or complaints you have made to the City Council.
How can you sign up for it?
When you report an incident or make a complaint, you are asked if you want to be informed of the decision by text message.
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